Freshdesk
Help desk with ticketing, SLAs and automations
Freshdesk by Freshworks turns email, chat and social messages into tickets. It covers SLAs, automations and a knowledge base, with a 14-day trial instead of a free plan.
12 alternatives to Freshdesk
Ranked by how well each tool replaces Freshdesk: shared features, audience, price and popularity.
- 81 out of 100 match$19/mo
Context-aware help desk inside the Zoho suite
Covers 10 of 11 key features, has a free plan and starts cheaper.
Free plan73 out of 100 match$14/moHelp desk connected to the HubSpot CRM
Covers 8 of 11 key features, has a free plan and starts cheaper.
Free plan72 out of 100 match$7/moHelpdesk and ticketing system for customer support
Covers 7 of 11 key features and has a free plan.
Free plan70 out of 100 matchContact sales- 69 out of 100 match$25/mo
- 68 out of 100 match$19/mo
Shared inbox and help center that feels like email
Covers 6 of 11 key features and has a free plan.
Free plan67 out of 100 match$25/moOpen-source help desk ticketing system for self-hosted or cloud deployment.
Covers 8 of 11 key features, has a free plan, starts cheaper and is open source.
Free planOpen source67 out of 100 match$8/mo- 66 out of 100 match$10/mo
Help desk software that just works — simple, reliable, and affordable.
Covers 5 of 11 key features and has a free plan.
Free plan66 out of 100 matchContact salesAI help desk for shared inboxes, ticket workflow automation, and scaling support teams
Covers 5 of 11 key features and has a free plan.
Free plan66 out of 100 match$29.99/mo- 65 out of 100 match$29/mo