Best customer service platform for large support teams
For contact centres with a hundred agents or more, several departments and formal SLA, security and procurement requirements.
The standard for large support operations: skills-based routing, multi-brand help centers, workforce tools and per-resolution AI agents.
The pick for large software companies that want an AI-first front line on top of detailed documentation.
Combines all your channels into a single app, powered by an advanced AI customer service agent and enterprise-grade features.
Free planAlternatives to TidioPuts a single customer timeline at the centre of every conversation, with strong data and automation for high-volume consumer brands.
Enterprise plans with sandboxes, audit logs and skill-based routing for less than the market leaders.
Organises support around people instead of tickets, with voice, chat and email in one conversation. Built for big retail and travel brands.