Best help desk for small teams
Help desks that a team of two to twenty can set up in an afternoon, without an admin or a big contract.
Feels like email, so nobody needs training. A good default for teams that answer mostly by email.
Free planAlternatives to Help ScoutBest when most questions arrive through website chat and you want an AI agent to answer the easy ones.
Free planAlternatives to TidioThe most complete free plan, with room to grow into SLAs and automations.
Lowest price for a full ticketing system, especially if you already use Zoho.
Free planAlternatives to Zoho DeskThe pick for Shopify stores: orders and refunds right inside the ticket.