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Best AI agent for customer service

AI agents that answer customers from your help content and order data, and hand over to a person cleanly when they can't.

  1. Tidio

    Live chat, chatbots and Lyro AI agent for small businesses

    $24.17/mo

    Lyro learns from your help center and Q&A pairs, works across chat, email and social, and can check orders. Tidio Premium runs it as a managed service with a guaranteed 50% resolution rate.

    Free planAlternatives to Tidio

  2. Intercom

    AI-first customer service platform with Fin AI agent

    $29/mo

    Fin is among the strongest agents on long, technical documentation. Priced per seat plus a fee for each AI outcome.

    Alternatives to Intercom

  3. Zendesk

    Customer service software for support teams of any size

    $19/mo

    AI agents billed per automated resolution, with deep routing and a Copilot add-on for human agents. Best if you already run Zendesk.

    Alternatives to Zendesk

  4. Gorgias

    Help desk built for e-commerce stores

    $10/mo

    An AI agent built for Shopify that handles tracking, returns and cancellations inside an e-commerce help desk.

    Alternatives to Gorgias

  5. Freshdesk

    Help desk with ticketing, SLAs and automations

    $19/mo

    Freddy AI agent sessions included on every plan, with Copilot as a per-agent add-on. Practical for teams already on Freshworks.

    Alternatives to Freshdesk