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Gorgias

Help desk built for e-commerce stores

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Gorgias connects to Shopify, BigCommerce and Magento so agents can see orders, issue refunds and edit subscriptions from the ticket.

13 alternatives to Gorgias

Ranked by how well each tool replaces Gorgias: shared features, audience, price and popularity.

  1. Live chat, chatbots and Lyro AI agent for small businesses

    Free plan
    73 out of 100 match$24.17/mo
  2. Help desk with ticketing, SLAs and automations

    Covers 7 of 9 key features.

    70 out of 100 match$19/mo
  3. Customer service software for support teams of any size

    Covers 8 of 9 key features.

    72 out of 100 match$19/mo
  4. Help desk connected to the HubSpot CRM

    Covers 6 of 9 key features, has a free plan and starts cheaper.

    Free plan
    68 out of 100 match$7/mo
  5. Context-aware help desk inside the Zoho suite

    Covers 6 of 9 key features and has a free plan.

    Free plan
    67 out of 100 match$14/mo
  6. Shared inbox and help center that feels like email

    Covers 6 of 9 key features and has a free plan.

    Free plan
    65 out of 100 match$25/mo
  7. Open-source help desk ticketing system for self-hosted or cloud deployment.

    Covers 6 of 9 key features, has a free plan, starts cheaper and is open source.

    Free planOpen source
    64 out of 100 match$8/mo
  8. Helpdesk and ticketing system for customer support

    Covers 5 of 9 key features and has a free plan.

    Free plan
    63 out of 100 matchContact sales
  9. AI help desk and ticketing system for support teams

    Covers 5 of 9 key features.

    61 out of 100 match$19/mo
  10. Shared inbox for customer operations teams

    Covers 6 of 9 key features.

    61 out of 100 match$25/mo
  11. The helpdesk where AI closes 50% of tickets, with a 50% automation guarantee in 30 days or

    Covers 2 of 9 key features, has a free plan and starts cheaper.

    Free plan
    60 out of 100 match$0.20/mo
  12. Agentic Helpdesk Software For ECommerce & SaaS

    Covers 5 of 9 key features.

    60 out of 100 match$29/mo
  13. AI help desk for shared inboxes, ticket workflow automation, and scaling support teams

    Covers 5 of 9 key features and has a free plan.

    Free plan
    60 out of 100 match$29.99/mo