Ruby
People-powered, AI-enhanced business call answering
Ruby is a virtual receptionist and live chat service for small businesses that need calls and website inquiries answered when staff are unavailable. Trained receptionists handle conversations around the clock, supported by proprietary call flow technology and AI tools, helping businesses capture leads, schedule appointments, and keep customer communication running without a full-time front desk.
Core capabilities include 24/7 live answering, flexible call forwarding, lead qualification and intake, payment processing, appointment scheduling, outbound calling, robocall filtering, and HIPAA-compliant receptionists. The platform offers English and Spanish service, a mobile app, number porting and hosting, and managed live chat staffed by real people. AI features cover transcription, sentiment analysis, information gathering, and call screening. Ruby integrates with CRM systems, calendars, legal software, and communication platforms, with conversation details and transcripts available through its dashboard and app.
Ruby is designed for small businesses across legal, home services, business services, healthcare, financial services, and other sectors, including freelancers and startups. Service is available part-time, on-demand, or 24/7. The company offers an online demo, and pricing information is available on its website.
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