Best customer service apps for Shopify

Apps that show the order next to the question, so tracking, returns and cancellations take seconds.

1. 1
   T

   Tidio

   Live chat, chatbots and Lyro AI agent for small businesses

   $24.17/mo

   Lyro answers order-status, shipping and returns questions with live Shopify data. Tidio Premium suits larger brands that want the AI managed for them.

   Free planAlternatives to Tidio
2. 2
   G

   Gorgias

   Help desk built for e-commerce stores

   $10/mo

   The Shopify help desk for high-volume brands with a CX team: refunds, edits and cancellations inside the ticket.

   Alternatives to Gorgias
3. 3
   R

   Re:amaze

   AI-powered customer service and AI agent platform for eCommerce and online businesses

   $29/mo

   Chat, email, social and SMS with Shopify data, priced per agent so busy months don't cost more.

   Alternatives to Re:amaze
4. 4
   R

   Richpanel

   The helpdesk where AI closes 50% of tickets, with a 50% automation guarantee in 30 days or

   $0.20/mo

   Self-service order management that lets customers track, change and return orders themselves.

   Free planAlternatives to Richpanel
5. 5
   S

   Smartsupp

   Increase sales with Live chat, Chatbot, and AI tools.

   $16/mo

   Budget chat with session recordings and an AI shopping assistant.

   Free planAlternatives to Smartsupp