Skip to content
whatismyalternative

Aranda Service Management

Software de Gestión de Servicios TI - Aranda Software

Visit Aranda Service Management

Aranda Service Management is an ITSM and Enterprise Service Management platform that standardizes IT and business processes, automates service delivery, and supports remote work and customer service. It aligns with ITIL practices and integrates IT service management with a configuration management database (CMDB), covering inventory, patching, software distribution and licensing, remote device control, and energy management. It also provides shared service centers, HR, facilities, and compliance service management, plus multichannel customer support with self-service, chatbots, mobile apps, and knowledge bases.

The platform includes modules for IT service management, asset and inventory management, power management, security compliance, and remote support. It integrates with third-party tools, including Jira and Microsoft Power Automate, and supports cloud, on-premise, hybrid, and SaaS deployment models. It is aimed at IT departments, enterprise service teams, customer support operations, and educational institutions, with flexible licensing models and support and training services.

12 alternatives to Aranda Service Management

Ranked by how well each tool replaces Aranda Service Management: shared features, audience, price and popularity.

  1. ManageEngine

    AI-driven unified service management platform for the digital enterprise

    Covers 4 of 15 key features.

    63 out of 100 matchContact sales

  2. ConnectWise

    AI-native IT management platform for MSPs and IT service providers

    Covers 0 of 15 key features and has a free plan.

    Free plan
    60 out of 100 matchContact sales

  3. SysAid

    ITSM Software With Agentic AI That Gets IT Done

    Covers 3 of 15 key features.

    60 out of 100 match$89/mo

  4. GLPI

    Smart IT service management, helpdesk, and asset tracking.

    Covers 3 of 15 key features, has a free plan and is open source.

    Free planOpen source
    60 out of 100 matchContact sales

  5. ITSM 365

    Service Desk platform for automating service and business processes across company

    Covers 1 of 15 key features.

    59 out of 100 matchContact sales

  6. Octopus ITSM

    Québec ITSM software for managing IT tickets, assets, and service requests.

    Covers 2 of 15 key features.

    59 out of 100 match$1,425/mo

  7. Proactivanet

    Spanish-language ITAM and ITSM platform for managing technology assets and IT services in

    Covers 1 of 15 key features.

    58 out of 100 match—

  8. iTop

    Open-source ITSM and CMDB platform for IT service management

    Covers 3 of 15 key features, has a free plan and is open source.

    Free planOpen source
    58 out of 100 matchContact sales

  9. Serviceaide

    AI-powered enterprise service, automation, and digital service management solutions for IT

    Covers 4 of 15 key features.

    57 out of 100 match$1,800/mo

  10. Harmony

    AI-native ITSM and ESM platform

    Covers 4 of 15 key features.

    57 out of 100 matchContact sales

  11. Matrix42

    The European Choice in Intelligent Service Management

    Covers 1 of 15 key features.

    57 out of 100 match—

  12. Halo

    Workflow automation and service management platform for IT, customer service and CRM

    Covers 3 of 15 key features.

    57 out of 100 matchContact sales