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Octopus ITSM

Québec ITSM software for managing IT tickets, assets, and service requests.

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Octopus is a Quebec-based IT service management platform covering ITSM, maintenance management (GMAO) and enterprise service management (ESM). It centralizes service requests, incidents, assets and work orders, with an optional AI assistant for configuration and data analysis. The vendor states it has served Quebec organizations for over 20 years, with 220+ organizations and 250,000+ daily users.

12 alternatives to Octopus ITSM

Ranked by how well each tool replaces Octopus ITSM: shared features, audience, price and popularity.

  1. iTop

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    Covers 1 of 14 key features, has a free plan and is open source.

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    61 out of 100 matchContact sales

  2. GLPI

    Smart IT service management, helpdesk, and asset tracking.

    Covers 2 of 14 key features, has a free plan and is open source.

    Free planOpen source
    60 out of 100 matchContact sales

  3. ITSM 365

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    60 out of 100 matchContact sales

  4. SysAid

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    Covers 2 of 14 key features and starts cheaper.

    60 out of 100 match$89/mo

  5. ManageEngine

    AI-driven unified service management platform for the digital enterprise

    Covers 3 of 14 key features.

    59 out of 100 matchContact sales

  6. ConnectWise

    AI-native IT management platform for MSPs and IT service providers

    Covers 2 of 14 key features and has a free plan.

    Free plan
    59 out of 100 matchContact sales

  7. C2

    Master your business services management. Optimize, automate, excel.

    Covers 3 of 14 key features and starts cheaper.

    58 out of 100 match$57/mo

  8. SuperOps

    Autonomous endpoint management for IT teams and MSPs

    Covers 2 of 14 key features and starts cheaper.

    58 out of 100 match$150/mo

  9. BOSSDesk

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    Covers 2 of 14 key features.

    56 out of 100 matchContact sales

  10. Docusnap365

    Your IT. One Platform. Every Answer.

    Covers 1 of 14 key features and starts cheaper.

    55 out of 100 match$199/mo

  11. Proactivanet

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    Covers 2 of 14 key features.

    55 out of 100 match—

  12. Aranda Service Management

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    Covers 2 of 14 key features.

    55 out of 100 matchContact sales