Skip to content
whatismyalternative

Matrix42

The European Choice in Intelligent Service Management

Visit Matrix42

Matrix42 provides Intelligent Service Management software that helps organizations digitalize and automate work across IT and business functions. The platform covers IT asset management, software asset management, enterprise service management and unified endpoint management, with AI capabilities that can be configured with OpenAI-compatible or self-hosted models. The company emphasizes European data sovereignty, offering hosting choices to meet compliance requirements, and supports customers through local-language support teams and a network of 100+ partners.

12 alternatives to Matrix42

Ranked by how well each tool replaces Matrix42: shared features, audience, price and popularity.

  1. AI-native IT management platform for MSPs and IT service providers

    Covers 1 of 15 key features and has a free plan.

    Free plan
    62 out of 100 matchContact sales
  2. AI-driven unified service management platform for the digital enterprise

    Covers 2 of 15 key features.

    61 out of 100 matchContact sales
  3. Smart IT service management, helpdesk, and asset tracking.

    Covers 1 of 15 key features, has a free plan and is open source.

    Free planOpen source
    59 out of 100 matchContact sales
  4. Service Desk platform for automating service and business processes across company

    Covers 1 of 15 key features.

    59 out of 100 matchContact sales
  5. Manage IT infrastructure with Device42, a Freshworks company

    Covers 1 of 15 key features.

    58 out of 100 match—
  6. ITSM Software With Agentic AI That Gets IT Done

    Covers 1 of 15 key features.

    58 out of 100 match$89/mo
  7. Workflow automation and service management platform for IT, customer service and CRM

    Covers 1 of 15 key features.

    57 out of 100 matchContact sales
  8. Software de Gestión de Servicios TI - Aranda Software

    Covers 1 of 15 key features.

    56 out of 100 matchContact sales
  9. Open-source ITSM and CMDB platform for IT service management

    Covers 2 of 15 key features, has a free plan and is open source.

    Free planOpen source
    56 out of 100 matchContact sales
  10. The IT Management platform for an AI-enabled world

    Covers 1 of 15 key features.

    55 out of 100 match$500/mo
  11. AI-Native Observability & ITSM Platform

    Covers 0 of 15 key features.

    55 out of 100 matchContact sales
  12. The AI-Powered ITSM Platform

    Covers 1 of 15 key features.

    55 out of 100 matchContact sales