ConnectWise
AI-native IT management platform for MSPs and IT service providers
ConnectWise is an integrated platform for managed service providers and IT teams that brings endpoint monitoring, patching, service desk ticketing, backup, cybersecurity, and remote access into a single environment. It addresses the problem of tool sprawl by unifying data, workflows, and context across these functions, reducing the need to coordinate multiple point products.
The platform is organized around a shared data foundation and an Agentic Layer of AI agents that recommend or execute actions across systems. Named solutions include ConnectWise PSA for ticketing, billing, and service delivery; ConnectWise RMM for patching, monitoring, and maintenance; AI Agents for SOC, IT support, endpoint management, accounting, and compliance tasks; Remote Access; Managed EDR; SIEM; SaaS and Cloud Backup; and BCDR. Open APIs and a marketplace of integrations connect third-party tools.
ConnectWise targets MSPs, technology service providers, and internal IT teams. Packaging varies by product: ScreenConnect offers a free trial, while RMM, PSA, backup, and other solutions are available as quote-based packages. The platform is cloud-native and multi-tenant.
12 alternatives to ConnectWise
Ranked by how well each tool replaces ConnectWise: shared features, audience, price and popularity.
AI-driven unified service management platform for the digital enterprise
Covers 4 of 15 key features.
65 out of 100 matchContact sales- 65 out of 100 match$89/mo
IT management software and solutions for IT professionals and MSPs
Covers 0 of 15 key features.
63 out of 100 match—Unify IT. Simplify work. One platform to manage every device, protect every endpoint, and
Covers 6 of 15 key features.
63 out of 100 match$1.50/mo- 61 out of 100 match$30/mo
AI agents that autonomously resolve IT issues on endpoints and in the cloud
Covers 4 of 15 key features.
Free plan61 out of 100 match$4/moWorkflow automation and service management platform for IT, customer service and CRM
Covers 6 of 15 key features.
60 out of 100 matchContact sales- 60 out of 100 matchContact sales
Asset health monitoring platform combining vibration sensors, AI failure detection, and CM
Covers 7 of 15 key features.
60 out of 100 matchContact sales- 59 out of 100 match$199/mo
- 59 out of 100 match$2.40/mo