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Vivocha

Next generation customer interaction platform

Visit Vivocha

Vivocha is a customer engagement platform that lets businesses communicate with prospects and customers directly on their website or mobile app. It brings together video, voice, chat, and collaboration tools so visitors can reach an agent without leaving the page, and it supports both reactive and proactive outreach based on customizable engagement rules.

Its capabilities include Chat, Click2Call, Co-browsing with screen sharing and page pushing, Video Chat, and CallBack. The platform is cloud-based and multi-tenant, with APIs for integrating external applications and contact center technologies so agents can work within a single interface. It also offers form and document sharing, assisted browsing, and messaging channel support.

Vivocha is aimed at businesses managing customer support and sales interactions across web and mobile properties. The company has been acquired by Covisian Group. The pages describe a free demo and live demo options rather than a published pricing structure, and do not specify editions or seat-based plans.

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