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Blip

Conversations that drive results. Intelligence that never stops learning.

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Blip is a conversational platform for orchestrating customer journeys across messaging channels, combining AI agents, automation, and human-assisted service. It supports attraction, engagement, conversion, and retention, with integrations to CRM and ERP systems via APIs and SDKs.

Key capabilities include Builder, a drag-and-drop interface for creating Intelligent Contacts without code; Studio, for configuring LLMs, knowledge bases, tools, APIs, instructions, and guardrails; and BLU, a native natural language processing solution. Channels include WhatsApp, Instagram, Facebook Messenger, Blip Chat, Apple Messages for Business, SMS, email, Telegram, Microsoft Teams, and Google RCS. Analytics and Customer service modules provide dashboards, custom reports, queue visibility, and KPIs such as Average Response Time and CSAT. Blip is ISO 27001 certified.

Blip is for organizations managing customer conversations across banking, telecommunications, retail, education, and other industries. It supports both no-code building and advanced customization through APIs and SDKs. The pages do not provide details on free plans, trials, editions, or seat-based and usage-based packaging.

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