Authkey
One platform for AI-powered customer conversations.
Authkey is a cloud communication platform that brings SMS, voice, email, WhatsApp and RCS messaging together through a single API, alongside AI chatbots, a shared agent inbox, workflow automation and analytics. It addresses the need to manage customer interactions across multiple channels from one place, including transactional messaging, marketing campaigns, user verification and customer support.
Key capabilities include AI chatbots trained on business data with human handover, a no-code workflow builder, CRM integrations, lead qualification, real-time analytics and custom reports. Developer tools include REST APIs, SDKs, webhooks, Postman collections and documentation for languages such as PHP, Python, Java, JavaScript and Node.js. Integrations are available through Pabbly Connect, Integrately, Zapier, Kylas, Magento and Shopify. RCS messaging supports rich media, branded sender profiles, two-way chat, payment links and SMS fallback.
Authkey is aimed at businesses of varying sizes, including startups, and serves industries such as banking, e-commerce, education, healthcare, logistics, real estate and retail. Pricing is organized into Starter, Pro, Business and Scale editions with monthly platform fees, plus separate channel usage charges and add-ons for AI chat agents, human agent seats and WhatsApp chat widgets. A free introductory period applies to the first 30 days, and a free trial is available without a credit card.
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