Skip to content
whatismyalternative

UserHelp

Visual feedback and bug reporting.

Visit UserHelp

UserHelp is a web feedback tool that adds a feedback button to a website so visitors can send annotated screenshots, session recordings and technical details. Responses can be organized into categories and discussed with users by email or through a public forum.

It is installed with a single script tag and includes error log inspection, browser technical details, localization, and a customizable button in design, placement and language. Visitors can submit feedback without an account.

It is aimed at agencies and software development teams gathering feedback from clients, internal sources and live-site users. Packaging includes a free Basic plan limited to one project with a watermark, and a one-time Pro edition covering multiple sites, without the watermark, with team collaboration and the full feature set.

12 alternatives to UserHelp

Ranked by how well each tool replaces UserHelp: shared features, audience, price and popularity.

  1. BugHerd

    BugHerd Makes it Easy to Get Website Feedback

    Covers 0 of 13 key features and starts cheaper.

    67 out of 100 match$42/mo

  2. Ybug

    Visual feedback and bug reporting tool for websites and web apps

    Covers 1 of 13 key features and starts cheaper.

    Free plan
    65 out of 100 match$10/mo

  3. UserTesting

    Human insight / customer experience feedback platform

    Covers 0 of 13 key features.

    63 out of 100 matchContact sales

  4. Userback

    User feedback software for product teams

    Covers 0 of 13 key features and starts cheaper.

    Free plan
    63 out of 100 match$29/mo

  5. Marker.io

    Website feedback, bug reporting and UAT tool that captures annotated screenshots and issue

    Covers 0 of 13 key features and starts cheaper.

    61 out of 100 match$39/mo

  6. Saber Feedback

    Add a feedback button to your website to collect bug reports, UX feedback and ratings from

    Covers 0 of 13 key features.

    58 out of 100 match$49/mo

  7. Hey,Listen!

    Client feedback tool

    Covers 0 of 13 key features and starts cheaper.

    Free plan
    57 out of 100 match$9/mo

  8. Feedbucket

    A website feedback tool made for agencies, loved by their clients

    Covers 0 of 13 key features.

    57 out of 100 match$49/mo

  9. Userbrain

    Find UX problems before your users do

    Covers 0 of 13 key features.

    57 out of 100 match$49/mo

  10. Usersnap

    The product evidence platform for enterprise teams.

    Covers 0 of 13 key features.

    Free plan
    57 out of 100 match$49/mo

  11. Userfeel

    Usability testing with real users, with AI-assisted insights and a global tester panel.

    Covers 0 of 13 key features.

    Free plan
    56 out of 100 match$250/mo

  12. UserReport

    User engagement tools for surveys and feedback on websites and apps

    Covers 0 of 13 key features.

    Free plan
    56 out of 100 matchContact sales