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Ulysses Suite

Ulysses Customer Service Platform

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QMS Software's Ulysses is a customer service platform that manages all communications from direct contact to social media. It provides modules for service management (tracking and resolving issues within SLAs), contact centre management (helpdesk, complaints, call centres), facilities management (integrating processes, people, places and technology on a single screen), and compliance management (corporate governance and compliance activities related to customer enquiries). The platform is described as easy to use, quick to implement and customisable.

11 alternatives to Ulysses Suite

Ranked by how well each tool replaces Ulysses Suite: shared features, audience, price and popularity.

  1. Zendesk

    Customer service software for support teams of any size

    Covers 2 of 14 key features.

    64 out of 100 match$19/mo

  2. Synthetix

    The Complete Online Customer Service Platform

    Covers 4 of 14 key features.

    59 out of 100 match—

  3. UVDesk

    Helpdesk system for ecommerce and multichannel.

    Covers 5 of 14 key features, has a free plan and is open source.

    Free planOpen source
    58 out of 100 match$192/mo

  4. Lucidya

    AI-native CX platform combining social listening, omnichannel engagement, and autonomous (

    Covers 3 of 14 key features.

    58 out of 100 match$125/mo

  5. Freshdesk

    Help desk with ticketing, SLAs and automations

    Covers 2 of 14 key features.

    58 out of 100 match$19/mo

  6. HubSpot Service Hub

    Help desk connected to the HubSpot CRM

    Covers 2 of 14 key features and has a free plan.

    Free plan
    57 out of 100 match$7/mo

  7. MaestroQA

    AI Conversation Data Quality Platform

    Covers 8 of 14 key features.

    57 out of 100 matchContact sales

  8. UseResponse

    A complete customer service suite.

    Covers 5 of 14 key features and has a free plan.

    Free plan
    57 out of 100 match$49/mo

  9. Mojo Helpdesk

    Help desk software for schools, businesses, and IT teams.

    Covers 7 of 14 key features.

    57 out of 100 match$14/mo

  10. Dixa

    Agentic customer service platform for ecommerce and consumer brands.

    Covers 7 of 14 key features.

    57 out of 100 matchContact sales

  11. Plain

    Customer support platform for modern teams

    Covers 6 of 14 key features.

    57 out of 100 matchContact sales