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QuoteForge

AI-Powered Product Support

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SupportHub is an AI customer support platform designed for product teams. It unifies phone, web chat, webshop, and social messaging (Messenger, WhatsApp coming soon) into one workspace. The platform uses AI that draws from the company's own documentation, policies, tickets, and product data to provide grounded answers. Key capabilities include controlled call flows for voice support, a call copilot that assists live agents in real time, a grounded AI chat for websites and support portals, a webshop chatbot for ecommerce questions, and a knowledge base. It also offers ticket management, analytics, and multilingual support. The platform is GDPR compliant and holds CASA Tier 2 security certification.

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