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NUACOM

Reliable Irish VoIP business phone system to enhance your growth.

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NUACOM is a cloud-based VoIP business phone system and call centre platform from Ireland, designed to handle sales, support, and general office calling for remote or in-office teams. It addresses the need to route, record, and analyse calls while keeping customer interactions connected to existing CRM and helpdesk workflows.

The platform includes a Desktop Softphone App for Windows and Mac, a Mobile App, a User Portal, and deskphones and headsets. Core features cover IVR and voice menus, call routing, smart call transfer, call recording with restricted access, call tags and notes, live call wallboards, call analytics, voicemail-to-email, and time-based rules. Integrations include HubSpot, MS Teams, Zoho, and Salesforce, with click-to-call and automated call activity logging. NUACOM AI Call Insights is offered as an add-on, alongside WhatsApp Business, SMS campaigns, and two-way business text messaging.

NUACOM is packaged into Unlimited, Enterprise, and Custom plans, with annual billing available at a reduced rate. The Unlimited plan covers core calling features for smaller teams, while Enterprise adds queues, live coaching, custom reporting, and an auto dialer. The Custom plan offers mix-and-match options, volume discounts, API developer support, a dedicated account manager, and a premium SLA.

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