CloudTalk
AI business phone system for sales and support.
CloudTalk is an AI-powered business phone system and voice agent platform for sales and support teams. It combines cloud-based calling with AI call intelligence and autonomous AI voice agents, helping teams manage inbound and outbound conversations without traditional phone infrastructure. The platform supports local numbers in 160+ countries, number porting, and multilingual AI agents that can answer or place calls.
Core capabilities include IVR and skill-based routing, call queues and transfers, power and parallel dialers, click-to-call, call recording, live monitoring, and call transcription. AI features cover voice agents, call scoring, sentiment analysis, topic extraction, automatic summaries and tags, and smart notes. Integrations span 100+ built-in options for CRMs, helpdesks, and sales tools, plus Zapier, Make, an API, and a workflow automation builder. SMS and WhatsApp messaging are included alongside voice.
CloudTalk is aimed at small and mid-sized sales and support teams, particularly those calling across multiple countries. It is packaged as a seat-based subscription with a calling package included in each plan, and AI Voice Agents are billed separately by usage. A 14-day trial is available for the phone system, with 50 free AI minutes for voice agents, and no credit card is required. Monthly and annual billing options are offered.
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