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CloudCall

Integrated Communication Platform and VoIP

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CloudCall is a unified communications platform that embeds calling, texting, analytics, and AI-driven workflow automation directly into CRM and ATS systems, primarily for staffing and recruiting teams. By capturing calls and communications and saving them to CRM records, it reduces manual data entry and keeps communication history in one place.

Key capabilities include click-to-call, screen pops, call notes synced to the CRM, power dialer, voicemail drop, call recording, broadcast SMS, local presence, queue callback, and reporting. AI-powered call summaries and automated workflows are available, along with Real-time Coach supervisor features (Monitor, Whisper, Barge) and Microsoft Teams integration. It runs on AWS-hosted infrastructure with encryption and ISO/IEC 27001 certification, and works across Mac, Windows, iOS, Android, and a Chrome extension.

CloudCall is designed for businesses using CRMs, with a focus on the staffing and recruiting industry. Integrations include Bullhorn, Salesforce, and Vincere. The platform is available as CloudCall o1 across desktop, mobile, and browser, with downloads offered through app stores and a manual Windows installer.

12 alternatives to CloudCall

Ranked by how well each tool replaces CloudCall: shared features, audience, price and popularity.

  1. Aircall

    A cloud communications platform for voice, messaging, and AI agents.

    Covers 3 of 15 key features.

    70 out of 100 match$30/mo

  2. CloudTalk

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    Covers 3 of 15 key features.

    69 out of 100 match$21/mo

  3. Voximplant

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  4. Ringover

    The AI-powered communication platform for sales and recruitment.

    Covers 3 of 15 key features.

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  5. KrispCall

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    Covers 3 of 15 key features.

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  6. Dialfire

    Cloud Call Center Software

    Covers 2 of 15 key features and has a free plan.

    Free plan
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  7. Avaya

    Enterprise CX orchestration with open AI and data

    Covers 3 of 15 key features.

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  8. JustCall

    AI communication platform for sales and support teams.

    Covers 2 of 15 key features.

    66 out of 100 match$29/mo

  9. CallHippo

    AI-Driven Communication Automation Platform

    Covers 2 of 15 key features and has a free plan.

    Free plan
    65 out of 100 match$18/mo

  10. DialShree

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    Covers 1 of 15 key features.

    64 out of 100 matchContact sales

  11. PrimeVox

    Business VoIP with AI answering, SMS, and digital fax.

    Covers 4 of 15 key features.

    64 out of 100 match$9.95/mo

  12. Five9

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    Covers 2 of 15 key features.

    64 out of 100 match$119/mo