Telebroad
The complete business communications platform.
Telebroad is a cloud-based business communications platform that combines a phone system, call center, messaging, fax, and AI features in a single system running on its own carrier network. It replaces separate vendors for voice, contact center, and messaging with one dashboard for managing users, routing, and reports.
Core capabilities include a cloud PBX with extensions, IVRs, voicemail, and a visual Call Tree Builder; a cloud call center with live ACD queues, monitor/whisper/barge, and wallboards; AI Receptionist, a natural-language voice agent that answers calls and connects to APIs; AI Call Intelligence for call summaries, sentiment scoring, and next-step capture; two-way business texting with bulk campaigns and a shared inbox; HIPAA-compliant digital fax; and UNI-Mobile SIM/eSIM service integrated into the PBX. The Teleconsole app runs on Windows, Mac, iOS, Android, and the web. Reporting includes agent and queue KPIs, scheduled reports, and visual call paths.
Telebroad serves businesses of varying sizes across industries such as healthcare, property management, finance, and retail. Pricing is seat-based, with a single plan that includes all features and scales by user count; rates per user decrease as the organization grows. There are no contracts, and SIP trunking is available for organizations keeping an existing PBX.
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