ClickHelp
Cloud-based documentation platform for authoring, hosting, translating and delivering user
ClickHelp is a cloud-based documentation platform that brings authoring, hosting, translation and delivery of technical content into a single portal. It addresses the problem of scattered documentation by letting teams write once and reuse content across audiences, product versions and output formats, covering user guides, knowledge bases, API documentation, tutorials and context-sensitive help.
Core capabilities include single-sourcing with snippets, variables and conditional content; multi-channel publishing to online documentation, PDF, Web Help and DOCX; a Translator Workspace with Google Cloud Translation and Microsoft Translator support; and analytics and reporting with content metrics and Google Analytics 4 integration. The platform offers reader UI templates, full-text search, role-based permissions, SSO, and a REST API alongside integrations such as Zendesk, Zapier, Open API (Swagger), Disqus, LiveChat and JotForm. An AI Suite provides writing assistance, source-linked answers and in-app helpers.
ClickHelp is aimed at technical writers, support and customer success teams, and product and engineering teams. It is available as a hosted service with a 14-day full-featured free trial requiring no credit card, and can also be deployed on-premises; data storage can be selected across regions in the USA, Europe and Australia.
12 alternatives to ClickHelp
Ranked by how well each tool replaces ClickHelp: shared features, audience, price and popularity.
Knowledge base software for customer self-service and AI assistants
Covers 6 of 15 key features and starts cheaper.
70 out of 100 match$129/moBuild a branded knowledge base customers actually use.
Covers 9 of 15 key features and starts cheaper.
69 out of 100 match$29/moKnowledge platform delivering contextual content to customers, agents and internal teams
Covers 6 of 15 key features and starts cheaper.
64 out of 100 match$125/moKnowledge base software with AI search, chatbot and writing tools
Covers 9 of 15 key features.
64 out of 100 matchContact salesShip docs at the speed of your code
Covers 2 of 15 key features, has a free plan and starts cheaper.
Free plan63 out of 100 match$99/moDocumentation platform for product docs and knowledge bases.
Covers 0 of 15 key features, has a free plan and starts cheaper.
Free plan62 out of 100 match$65/mo- 62 out of 100 match$249/mo
One app for tasks, docs, chat and goals.
Covers 2 of 15 key features, has a free plan and starts cheaper.
Free plan61 out of 100 match$7/moThe knowledge platform for better, faster customer service
Covers 1 of 15 key features and has a free plan.
Free plan61 out of 100 matchFreeSimple, AI-searchable knowledge base software for public help centers, private SOPs, and S
Covers 2 of 15 key features, has a free plan and starts cheaper.
Free plan60 out of 100 match$49/moKnowledge base platform for drafting, publishing and managing documentation
Covers 6 of 15 key features, has a free plan and starts cheaper.
Free plan60 out of 100 match$29/mo