HelpCenter.io
Build a branded knowledge base customers actually use.
HelpCenter.io is a knowledge base platform for publishing branded help centers, internal documentation, and password-protected guides. It addresses scattered or inconsistent support content by providing a single source of truth that feeds a public help center, embeddable FAQs, and an AI Widget, so answers stay consistent across surfaces.
Core capabilities include a no-code visual Template Editor with live device previews, pre-built templates, categories, tags, and a content editor supporting rich media, Markdown shortcuts, and version history. Multi-language publishing, custom domain hosting with SSL, and subfolder hosting on Growth and Catalyst editions are available. AI-powered search delivers instant results and grounded answers composed only from published articles, while the AI Widget recommends relevant help based on page context. Analytics surfaces search queries, self-service resolution, and content gaps. An MCP server connects Claude or other MCP clients to the knowledge base through 29 tools, included in Growth and Catalyst.
HelpCenter.io is aimed at support, ops, and marketing teams, as well as those needing internal docs or private portals. User management and SSO are supported. A 14-day free trial without a credit card is offered, with unlimited viewers and no per-seat pricing.
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