Carrot quest
Connects marketing and sales; marketing automation from first visit to deal
Carrot quest is a marketing automation and customer communication platform that brings visitor data, communication history and website behaviour into a single customer profile. It is designed to keep leads from being lost between marketing and sales, supporting segmentation, triggers, scenarios, mailings and analytics across the customer journey.
The platform includes chatbots for websites and messengers, online chat, pop-ups, push notifications for iOS and Android, triggered email chains, a knowledge base and AI agents for lead qualification. It offers a visual no-code scenario editor, A/B testing, AI-based message personalisation, and more than 30 integrations with CRM, BI and other services, plus an open API. Deployment options include cloud hosting and On-Premise installation in a closed corporate environment.
Carrot quest is aimed at marketers, sales managers and support operators. Pricing is packaged by plan, with editions such as Communication, Support, Support Expert and Enterprise, and optional modules for messenger bots and mailings, an AI bot and additional email capacity. Plans are priced by the number of operators in the team, with usage-based overage for unique visitors and sent emails; a free trial is available on some plans.
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