Xurrent IMR (Zenduty)
End-to-end Incident Management and Response Orchestration
Xurrent IMR (formerly Zenduty) is an incident management and response orchestration platform that centralizes alerts from monitoring tools, manages on-call schedules, automates workflows, and provides AI-driven root cause analysis to reduce MTTA and MTTR. It helps teams filter alert noise, route incidents to the right responders, coordinate cross-functional response, and turn incidents into learning opportunities through postmortems and action item tracking.
Key capabilities include AI-powered alert correlation and root cause analysis, on-call scheduling with escalation policies, incident response workflows with runbooks and war rooms, custom alert routing, post-incident management with automated timeline reconstruction and blameless postmortem templates, stakeholder communication via status pages, and workflow automation. The platform integrates with 150+ tools across monitoring, observability, communication, ticketing, CI/CD, and cloud platforms, and supports incident response through Slack, Microsoft Teams, and Google Chat. Mobile apps are available for iOS and Android.
Xurrent IMR is designed for DevOps, SRE, and engineering teams managing production incidents. It is packaged in Starter, Growth, and Enterprise editions, with a 14-day free trial available for all plans and no credit card required. Pricing is seat-based per user per month, with annual billing options. Enterprise includes a dedicated customer success manager, while lower tiers offer community or business-hours support.
12 alternatives to Xurrent IMR (Zenduty)
Ranked by how well each tool replaces Xurrent IMR (Zenduty): shared features, audience, price and popularity.
Automated incident management platform for DevOps, SRE, and operations teams
Covers 3 of 15 key features.
Free plan66 out of 100 matchContact salesAI-first incident management platform with alerting, on-call management, and status pages
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AI SRE platform that goes on-call on your behalf and autonomously resolves incidents.
Covers 1 of 15 key features.
57 out of 100 matchUsage-basedThe AI SRE that gets smarter with every incident
Covers 1 of 15 key features and is open source.
Open source57 out of 100 matchContact salesAI-first incident management platform that routes alerts to on-call engineers
Covers 0 of 15 key features.
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