AlertOps
AI-Powered Incident Management Platform
AlertOps is an AI-powered incident management platform for operations teams, covering on-call scheduling, alert routing, workflow automation, and stakeholder communication. It addresses alert noise and coordination gaps by correlating signals, routing alerts to the right responder, and keeping stakeholders informed through branded status pages and role-based notifications.
Core modules include On-Call Scheduling, Automated Escalations, Live Call Routing, Status Hub, Stakeholder Notifications, Workflow Automation, Heartbeat Monitoring, and Analytics for MTTA and MTTR. The OpsIQ suite adds automated correlation, AI post-mortems, intelligent reasoning agents, and historical alert insights, while the Ada AI assistant answers questions about alerts, users, groups, and schedules and performs actions after approval. Integrations span observability, ITSM, and cloud platforms such as ServiceNow, Datadog, Dynatrace, Jira, Microsoft Azure, AWS, Splunk, and Salesforce, with mobile apps for iOS and Android.
AlertOps is packaged as a free plan for up to five users, alongside seat-based Standard, Premium, and Enterprise editions with increasing limits and features; the Enterprise edition includes the OpsIQ AI suite, custom integrations, and a dedicated account manager. A free trial and demo are available.
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