Wattson Health
AI agents for patient access and engagement across voice, SMS, email, and web channels.
Wattson Health is an AI agent platform for patient access and engagement, helping healthcare teams capture inbound demand, schedule visits, and run follow-up, recall, reactivation, and recovery outreach. It connects to EHR/PM systems, telephony, and messaging tools, writing appointments into supported systems when direct automation is available or creating structured staff-ready handoffs when human review is preferred.
Key capabilities include missed-call and after-hours capture, scheduling and rescheduling, intake and insurance handling, referral closure, no-show and cancellation recovery, post-visit follow-up, patient recall and reactivation, and Wattson Pulse cohort recommendations. Workflows span voice, SMS, email, and web channels, with consent-aware rules, audit history, role-based access, and BAA support. A Revenue Recovery Sprint offers a focused 30-day outreach workflow for a selected patient cohort.
Wattson Health is packaged into flat monthly plans: Access for inbound demand conversion, Engagement for follow-up and reactivation, and a combined Access + Engagement edition, with pricing scaling by locations, providers, integrations, and conversation volume. A free 14-day trial with AI credits is available for Engagement, and enterprise options cover multi-location rollout, SSO, and custom integrations.
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