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Vapi

Voice AI platform for building and deploying conversational voice agents via API and UI.

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Vapi is a developer-focused platform for building, testing, and deploying voice AI agents. It addresses the infrastructure and integration work involved in creating conversational voice systems, offering API access and a UI, with model flexibility through bring-your-own-model support or a managed catalog of 200+ models and integrations. Telephony control includes custom SIP, warm transfers, voicemail detection, phone number management, and DTMF support.

Key capabilities include multi-agent orchestration with squads and intelligent handoffs, tool calling with MCP support, automated testing and simulations, A/B experiments, structured outputs, reporting and analytics, model fallbacks, and multilingual support across 100+ languages. The platform is API-first with client and server SDKs, and includes monitoring and observability tooling.

Vapi is packaged with usage-based pricing, where customers pay for minutes consumed, combined with optional Success Package tiers: a free starting option, Core, Pro, and Premier editions. Add-ons cover extra concurrency, organizations, and HIPAA compliance. Transport fees vary by telephony provider, with Vapi Telephony/SIP and WebSockets offered at no additional cost.

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