Prosper AI

Prosper AI is a voice AI platform for healthcare organizations that handles both patient and payer phone calls, covering appointment scheduling, benefits verification, prior authorization, claim follow-up, and patient billing. When electronic eligibility checks are insufficient, its agents call payers directly, navigating phone trees and speaking with representatives, then write results back to the EHR or system of record.

The platform includes native integrations with 80+ EHRs, including athenahealth, ModMed, eClinicalWorks, Veradigm, and Epic, along with an API, SFTP file exchange, and manual upload options. It offers structured read/write to the chart, Blueprints for call workflows, and use-case modules such as Switchboard, Patient Intake, Claim Follow-up, and Re-Engagement. It is SOC 2 and HIPAA compliant, available on-premise or cloud, and supports phone, SMS, and email follow-up.

Prosper AI serves outpatient groups across specialties, health systems, and EHR partners. Onboarding follows a multi-week launch process with training, testing, and ramp-up, with dedicated support throughout.