Sozuri
Kenya's CPaaS platform for SMS, WhatsApp, Voice, Payments, and Agentic AI via one API.
Sozuri is a Kenyan CPaaS platform that brings customer engagement channels together behind a single REST API, covering messaging, payments, and AI-driven conversations. It connects to all four Kenyan carriers (Safaricom, Airtel, Telkom, and Faiba) and is licensed by the Communications Authority of Kenya.
Its product modules include Bulk SMS with branded sender IDs, delivery webhooks, scheduled and recurring sends, and campaign-level reporting; two-way SMS with AI agents for handling balance queries, statements, OTPs, and FAQs; WhatsApp Business; Premium SMS in subscription and on-demand variants; IoT messaging with webhook forwarding; and M-Pesa payments via STK Push, pay links, and paybills. USSD and Voice & IVR are listed as coming soon. The platform offers a REST API with bearer-token auth, idempotency keys, webhooks, an OpenAPI spec, a Postman collection, and a sandbox, along with CSV contact management and Excel-based sending.
Sozuri targets businesses across retail, financial services, healthcare, education, logistics, government, and startups, as well as roles including developers, product owners, marketers, support, and sales teams. It offers a free start option with signup credits covering initial messages, pay-as-you-go billing per message part, and per-project throughput limits, with no card required to begin.
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