Zoko
A complete WhatsApp platform for Shopify brands.
Zoko is a WhatsApp platform for Shopify brands that brings sales, marketing, and customer support into one shared workspace. It connects a store's catalog to WhatsApp, lets teams handle conversations from a single number, and uses AI agents to answer order questions, take orders, and recover abandoned checkouts.
Core capabilities include a shared team inbox, WhatsApp catalog sync, bulk broadcasts, customer tags and segments, click-to-WhatsApp ads, chat widget, pop-up campaigns, quick replies, auto chat distribution, detailed analytics, and API and webhooks. Automation flows can connect Shopify with apps such as Judge.me, and cover COD confirmation, abandoned checkout recovery, review collection, order notifications, and upsells. AI agents include Guru for FAQ handling, Wismo for order-status questions, and Sello for order taking. Zoko is an official Meta Business Partner and supports Facebook and Instagram alongside WhatsApp.
Zoko is aimed at Shopify merchants and D2C brands that sell or support customers through WhatsApp. Pricing is subscription-based across Starter, Plus, Elite, and Max plans, with monthly or annual billing and no long-term contract. Plans include a set number of conversations, calling minutes, and agents, with additional usage charged separately. Eleven essential automation flows are included free; premium custom flows and AI agents are paid add-ons. A seven-day free trial is available, and enterprise plans are offered for larger agent counts.
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