Re:plain

Re:plain is a live chat widget for websites that lets operators receive and reply to visitor messages directly from WhatsApp, Telegram, or Facebook Messenger, rather than using a separate support platform. It collects visitor details such as name, contact information, location, IP address, and the page they contacted from, and supports multiple websites from one account.

Core features include reply templates, widget customization (logo, greeting, icon, description), working hours with offline greetings, automated replies via a simple question-and-answer bot, video and audio calls, callback forms, custom forms, operator transfer with chat history, active invitations, banners, and blacklist controls. It integrates with Google Analytics and connects to third-party services through Zapier, with support for websites, CMS platforms, mobile apps, CRM, and ERP systems.

Re:plain offers a free plan limited to one operator and 30 clients per month, alongside Basic and Pro paid editions with higher operator and client limits, additional features, and a 14-day trial of all add-ons without a credit card. Paid plans are billed on an annual subscription basis. It is suited for businesses of varying sizes that want customer conversations handled within an existing messenger app.