Chatra
Multichannel customer messaging platform combining a live chat widget, chatbots, email and
Chatra is a live chat and messaging platform for websites that lets visitors chat with agents in real time or leave messages for later reply. Conversations from email, Instagram and Facebook Messenger are handled in one dashboard, alongside a chat widget that can be added to unlimited websites. The platform also supports visitor monitoring, showing who is currently browsing along with browsing history and location.
Core capabilities include an intelligent chat bot and a form and lead capture bot, targeted messages and triggers, visitor intelligence with shopping cart contents, and agent tools such as saved replies, chat notes, team chats, operating hours, group chats, file transfer and conversation history. Reporting covers Google Analytics, chat reports and data export. Integrations include WordPress, Shopify, WooCommerce, Ecwid, Slack, Bigcommerce, Help Scout and Zapier, plus an API with JavaScript API, REST API and outgoing webhooks. Mobile apps are available for iOS and Android.
Chatra is aimed at businesses of varying sizes that need website chat and multichannel messaging. It is packaged as a free plan for one agent, with Essential and Pro editions priced per agent per month on monthly or yearly billing; paid plans include a 10-day trial with no credit card required.
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