Provide Support Live Chat
Live chat for websites with cross-platform agent apps.
Provide Support is a live chat and real-time visitor monitoring solution for websites, designed to help businesses engage with visitors and provide customer support directly through a chat widget. It addresses the need for immediate, on-site communication to assist customers, answer questions, and improve service responsiveness.
The service includes a customizable chat widget for websites, a control panel for managing chats, transcripts, and statistics, and agent apps for Windows, Mac, Linux, iOS, Android, and web browsers. It offers integrations with platforms such as WordPress, Shopify, Wix, Joomla, and WooCommerce, and supports features like automatic chat translation, proactive chat invitations, IP blocking, and detailed performance statistics. All features are available across every plan.
The product is aimed at businesses of any size that want to add live chat to their website. A fully functional free trial is available, and paid plans are differentiated only by the number of agent profiles, with options for monthly or annual billing and enterprise plans for larger teams. There are no hidden costs, and a 30-day money-back guarantee is offered on the first payment.
12 alternatives to Provide Support Live Chat
Ranked by how well each tool replaces Provide Support Live Chat: shared features, audience, price and popularity.
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