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Pipelean

WhatsApp AI agent for lead qualification, scheduling, and follow-ups.

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Pipelean is an AI conversational agent that operates on WhatsApp to automate lead qualification, management, and conversion. It addresses the challenge of responding to inbound and outbound leads promptly and consistently, reducing the need for manual follow-ups and ensuring no lead is overlooked. The agent is trained on Italian conversations and designed to handle interactions in a natural, context-aware manner.

Its main capabilities include automatic lead qualification through chat, where it asks relevant questions about budget, needs, and urgency before passing qualified contacts to the team. It also offers calendar integration for scheduling appointments directly in the conversation and runs intelligent follow-ups for leads that do not respond or hesitate. Pipelean integrates with Meta Ads, Zapier, and webhooks for custom systems or CRMs, and provides analytics and reporting on funnel steps such as lead arrival, response time, qualification rates, and appointment conversion.

Pipelean is aimed at Italian businesses of various sizes that use WhatsApp for lead management. It offers a free trial and three subscription plans: Base, Starter, and Scale, which differ by the number of leads managed per month and included features such as setup support, integrations, and priority assistance. Pricing is seat-based and monthly or annual, with additional variable costs for WhatsApp messages charged by Meta.

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