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Mindful

Customer experience platform with virtual queuing and callback for contact centers

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Mindful provides a suite of contact center solutions including Scheduler (callback scheduling), Callback (virtual queuing to eliminate hold time), Handoff (channel transitions and self-service deflection), and Feedback (real-time voice of customer insights). The platform is designed to reduce abandonment, improve customer satisfaction, and lower cost-to-resolution.

12 alternatives to Mindful

Ranked by how well each tool replaces Mindful: shared features, audience, price and popularity.

  1. DialShree

    Customer communication platform for calls and messaging

    Covers 0 of 15 key features.

    63 out of 100 matchContact sales

  2. Aircall

    A cloud communications platform for voice, messaging, and AI agents.

    Covers 1 of 15 key features.

    60 out of 100 match$30/mo

  3. Avaya

    Enterprise CX orchestration with open AI and data

    Covers 2 of 15 key features.

    60 out of 100 match—

  4. Five9

    Cloud contact center / CCaaS platform

    Covers 1 of 15 key features.

    59 out of 100 match$119/mo

  5. Bright Pattern

    Omnichannel contact center software covering voice, email, chat, SMS, MMS and messengers,

    Covers 0 of 15 key features.

    59 out of 100 matchContact sales

  6. Dialfire

    Cloud Call Center Software

    Covers 2 of 15 key features and has a free plan.

    Free plan
    59 out of 100 matchUsage-based

  7. CloudCall

    Integrated Communication Platform and VoIP

    Covers 1 of 15 key features.

    59 out of 100 match—

  8. CloudTalk

    AI business phone system for sales and support.

    Covers 1 of 15 key features.

    58 out of 100 match$21/mo

  9. Ameyo

    Ameyo

    Covers 2 of 15 key features.

    58 out of 100 matchContact sales

  10. JustCall

    AI communication platform for sales and support teams.

    Covers 1 of 15 key features.

    58 out of 100 match$29/mo

  11. CallHub

    A Unified Campaigning Tool to Drive Real Change

    Covers 0 of 15 key features and has a free plan.

    Free plan
    57 out of 100 matchUsage-based

  12. Talkdesk

    AI customer experience automation and contact center software combining AI agents with a B

    Covers 2 of 15 key features.

    57 out of 100 matchContact sales