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KnowledgeBase

AI-powered knowledge base at your customers' service.

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KnowledgeBase is a hosted knowledge base and help center platform from Text, Inc. It provides a public help center for customer self-service and an internal knowledge base for support teams. Features include AI article, title and keyword generation, QuickAnswer AI search, rich text editing, article management, analytics, branding customization, and a LiveChat integration. It is offered as a single plan with unlimited seats and articles, with additional knowledge bases available as paid add-ons.

12 alternatives to KnowledgeBase

Ranked by how well each tool replaces KnowledgeBase: shared features, audience, price and popularity.

  1. HelpCenter.io

    Build a branded knowledge base customers actually use.

    Covers 0 of 15 key features and starts cheaper.

    63 out of 100 match$29/mo

  2. HelpSite

    Simple, AI-searchable knowledge base software for public help centers, private SOPs, and S

    Covers 0 of 15 key features and has a free plan.

    Free plan
    62 out of 100 match$49/mo

  3. KnowledgeOwl

    KnowledgeOwl

    Covers 0 of 15 key features.

    61 out of 100 match$100/mo

  4. Helpjuice

    Knowledge Base Software That Actually Gets Used

    Covers 0 of 15 key features.

    61 out of 100 match$249/mo

  5. Document360

    Knowledge base software with AI search, chatbot and writing tools

    Covers 0 of 15 key features.

    60 out of 100 matchContact sales

  6. NiCE

    The AI platform built for better customer experience

    Covers 0 of 15 key features.

    59 out of 100 match$110/mo

  7. Stonly

    The knowledge platform for better, faster customer service

    Covers 0 of 15 key features and has a free plan.

    Free plan
    58 out of 100 matchFree

  8. HelpDocs

    Knowledge base software for customer self-service and AI assistants

    Covers 0 of 15 key features.

    58 out of 100 match$129/mo

  9. AgentsKB

    The knowledge layer for AI agents

    Covers 0 of 15 key features, has a free plan and is open source.

    Free planOpen source
    57 out of 100 matchFree

  10. BuiltWith Knowledgebase

    BuiltWith Knowledgebase

    Covers 0 of 15 key features.

    57 out of 100 match—

  11. Slab

    Build a culture of knowledge-sharing

    Covers 0 of 15 key features, has a free plan and starts cheaper.

    Free plan
    57 out of 100 match$6.67/mo

  12. AllAnswered

    Team's Single Source of Truth – Trusted Knowledge, Intelligent AI, High-Performing Team

    Covers 0 of 15 key features, has a free plan and starts cheaper.

    Free plan
    56 out of 100 match$5/mo