FluentStream
Powerful communication solutions for small and medium businesses
FluentStream is a cloud-hosted business phone and unified communications platform designed for small and mid-sized businesses. It brings voice calling, business texting, contact center tools, conferencing, eFax, and AI features into one system, helping teams stay connected across devices and locations. The platform is US-based, fully remote, and was founded in 2010.
Core capabilities include cloud communications with unlimited HD calling, emergency and network protection, voice recognition, and call routing. Customer engagement tools cover texting, calling, faxing, and follow-up workflows. AI and automation features include transcription, sentiment analysis, smart routing, and workflow triggers. The platform offers WebPhone, mobile, and admin apps, plus integrations with Microsoft Teams, Salesforce, and CRM systems. Admin tools include SSO, dashboard and scheduled reporting, emergency routing, network monitoring, conference calling, voicemail transcription to email, and call recording. Additional modules include AirDial, FluentAI, cloud storage, and analytics.
FluentStream is built for small and mid-sized businesses across industries including franchises, healthcare, insurance, education, legal, and contact centers. The company offers a partner program for affiliate, wholesale, and referral partners. Pricing is available through a quote-based process, with packages compared on the website.
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