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eSputnik

eSputnik

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eSputnik is a customer data platform (CDP) that unifies customer data from connected channels and external sources into a single 360-degree profile. It solves the problem of fragmented customer data and enables businesses to run multi-step triggered campaigns across email, SMS, web push, mobile push, Viber, Telegram, in-app messages, pop-ups, and app inbox.

Its main capabilities include a drag-and-drop and HTML email editor, product recommendations for use in triggers and mass campaigns, and advanced segmentation with RFM and cohort analysis. The platform offers A/B testing, predictive segmentation, AI-powered product recommendations, and multi-language support. It integrates with Shopify, WooCommerce, Horoshop, OpenCart, and over 300 apps via Zapier, and provides an API and webhooks for external data sources like Google BigQuery.

eSputnik is designed for ecommerce businesses of all sizes, from small projects to large enterprises. It is packaged into four editions: Basic, Extended, Professional, and Universum, each with different limits on multi-step scenarios and access to features like predictive segmentation and AI personalization. The vendor offers a free consultation for new clients and support via chat, email, and phone.

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  2. Cross-channel personalization platform for retail and ecommerce brands, covering email,

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  9. Appcues describes itself as an AI-powered customer engagement platform that triggers in‑in

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