Caseflood.ai

Caseflood.ai is an AI intake platform for law firms that helps intake representatives reach, qualify and sign clients while giving leaders visibility into team performance. It addresses the problem of lost opportunities in the intake process, where leads may not be contacted, qualified or converted to signed cases.

The platform combines proprietary dialing infrastructure and AI texting to reach leads, real-time guidance and qualification criteria during calls, and tools for capturing and reviewing information. It connects with lead sources, case systems, documents and partner processes. Leaders can see where cases are lost and use an ask feature to understand what is happening and what to do next. AI is used for dialing decisions, texting, preparation, in-call support and follow-through, while reps handle conversations with clients. Optional personalized voicemail is available as a separate capability.

Caseflood.ai is for law firms with intake teams, particularly plaintiff firms. It is packaged as both software and an ongoing engagement: the first week covers auditing, configuration and going live, followed by refinement of platform configuration and coaching through months one and two, with continued adaptation thereafter. A free intake audit is offered as a starting point.