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Avoca AI

The AI Front Office for Service Businesses

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Avoca AI provides always-on agents that answer inbound calls, texts, and chats for service businesses, book jobs around the clock, run multi-channel drip campaigns over SMS and calls to re-engage past customers, and score calls to surface coaching opportunities for managers. It is designed to capture leads and keep dispatch boards full without hold times.

The platform includes modules for responding to inbound contacts, nurturing customers through outbound campaigns, and coaching staff through call scoring. It integrates directly with ServiceTitan, syncing booked jobs to the dispatch board with customer details, service type, and call notes while leaving existing office workflows unchanged. The system is SOC 2 certified and supports deployment across single-location and multi-location operations.

Avoca AI targets service businesses across trades including HVAC, plumbing, electrical, auto repair, roofing, pest control, and restoration. It is offered as a demo-based product with a ServiceTitan certified app integration; specific plan and packaging details are not stated on these pages.

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