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Gladly

Commerce AI for every customer moment

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Gladly is an agentic commerce and customer experience platform for retail and ecommerce brands. It combines AI agents and human agents on a single lifelong customer record, so conversations continue across chat, email, SMS, social media and voice without the customer repeating themselves. The platform aims to help brands sell, serve and support customers from one conversation, with AI that guides, remembers, unifies, keeps, converts and controls. It connects to ecommerce, subscription, order management, returns, shipping and marketing tools through a marketplace of apps and an App Platform for custom integrations.

12 alternatives to Gladly

Ranked by how well each tool replaces Gladly: shared features, audience, price and popularity.

  1. iAdvize

    AI shopping assistant for e-commerce websites

    Covers 0 of 15 key features.

    62 out of 100 match$290/mo

  2. DigitalGenius

    The AI agent built for ecommerce.

    Covers 0 of 15 key features.

    62 out of 100 matchContact sales

  3. LivePerson

    The enterprise leader in predictable conversational AI

    Covers 0 of 15 key features.

    60 out of 100 matchContact sales

  4. giosg

    Flexible Technology for Digital Experiences

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    58 out of 100 match$790/mo

  5. ProProfs Live Chat

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    Covers 0 of 15 key features and has a free plan.

    Free plan
    57 out of 100 match$1.99/mo

  6. Smartsupp

    Increase sales with Live chat, Chatbot, and AI tools.

    Covers 0 of 15 key features and has a free plan.

    Free plan
    57 out of 100 match$16/mo

  7. Yuma AI

    AI agents for ecommerce customer support, sales, social and chat that resolve tickets end

    Covers 0 of 15 key features.

    57 out of 100 match$1,200/mo

  8. S1 Gateway

    Conversational AI platform for marketing, sales and customer service

    Covers 0 of 15 key features.

    57 out of 100 match—

  9. Text

    AI Customer Service Engine That Drives Revenue

    Covers 0 of 15 key features.

    57 out of 100 match$19/mo

  10. Chatling

    AI support platform for resolving customer questions across web and messaging channels

    Covers 0 of 15 key features and has a free plan.

    Free plan
    56 out of 100 match$25/mo

  11. Engati

    Multi-touchpoint, omnichannel AI agents for customer experience

    Covers 0 of 15 key features.

    56 out of 100 matchContact sales

  12. Quiq

    Agentic AI Agents for the Enterprise.

    Covers 0 of 15 key features.

    56 out of 100 matchUsage-based