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XAPP AI

AI platform for building conversational assistants and automation.

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XAPP AI is an agentic customer experience platform that uses AI agents to engage visitors across websites, Google Search and Maps, social and directory listings, and digital or print campaigns. It captures contact and service details, identifies the requested service, and books appointments, helping businesses respond to demand outside normal working hours and reduce missed opportunities. Interactions also produce first-party data that can inform staffing, revenue planning, and SEO, SEM, and paid advertising decisions.

The platform offers chat and form-based interfaces, hosted pages, and MCP support, with custom agents, branding, behavior personalization, and a knowledge base for each agent. An abstraction layer supports backend integrations, with pre-built connections to field service management tools including Jobber, FieldPulse, Service Titan, and Housecall Pro; job and lead details can be delivered by email or through custom API integrations. Security features include encryption, MFA-enforced admin access, isolated VPC architecture, audit logging, and tenant-isolated data that is not used for model training.

XAPP AI is offered as a SaaS solution for small and enterprise businesses, including multi-location and franchise operations. The solutions page lists a Google Book Online package with a custom landing page, AI chat, unlimited bookings, FSM integration, and reporting, alongside separate monthly options for social and directory listings, website booking, and an AI chat agent.

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