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Kenect

AI for dealerships: chat, text, voice, and more.

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Kenect is an AI-powered customer communication platform for dealerships that brings conversations from text, voice, email, and web chat into one place. It addresses the challenge of managing customer interactions across multiple channels by using conversational AI to handle sales inquiries, service scheduling, and customer outreach around the clock.

Key capabilities include Engage AI for automated appointment reminders, service status updates, recall outreach, and pre-CSI pulse surveys, along with Voice AI, Messaging, Reviews, Payments, and a Mobile App. The platform integrates with DMS and CRM tools such as DealerTrack, Xtime, and DealerFX, and supports industries including automotive, equipment, powersports, RV, marine, and outdoor power. Additional services cover managed reputation, publishing, and conversations.

Kenect is designed for dealership teams, particularly service advisors and fixed operations staff, as well as equipment and powersports dealers. The platform is offered through demos, with no specific pricing or packaging details provided on the pages reviewed.

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