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Whatfix

AI-powered digital adoption platform providing in-app guidance, simulation training, and

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Whatfix is an enterprise digital adoption platform that helps organizations guide users through business software and improve proficiency across web, desktop, and mobile applications. It addresses onboarding, change management, feature adoption, user support, and workflow optimization by delivering assistance in the flow of work.

The platform comprises three products: the Digital Adoption Platform (DAP) with Flows, Smart Tips, Pop-Ups, Task Lists, embedded self-help, content lifecycle management, and guidance analytics; Product Analytics with AutoCapture, session replay, real-time cohorts, and AI insights; and Mirror, which creates sandbox application clones for guided simulations, AI roleplay, AI assessments, and training analytics. Whatfix AI supports content authoring from plain-text prompts, contextual user guidance, roleplay, and AI-driven insights. It works with app categories including ERP, CRM, HCM, ATS, CLM, and procurement systems.

Whatfix serves enterprise teams such as L&D, HR, sales, and product teams across industries including banking, healthcare, insurance, and the public sector. The pages describe demos and contact with sales for access; no free plan, trial, or specific packaging details are stated.

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