ProProfs
Suite of tools for employee training, customer support, quizzes, surveys, CRM and related
ProProfs is a connected suite of SaaS products covering employee training and learning, quizzes and assessments, knowledge base, help desk, live chat, surveys, CRM, popups, webinars and project tracking. The products are grouped into four suites: Customer Delight, Smarter Employee, People Development and Customer Growth, designed to bring these tools together in one platform.
Key products include Training Maker (AI LMS), Knowledge Base, Quiz Maker, PeopleGoal, Project, CourseNinja, Help Desk, Live Chat, Survey Maker, Qualaroo Insights, BIGContacts CRM, Picreel Popups and WebinarNinja. AI capabilities include AI Automated Learning, which builds courses and quizzes, assigns learning and tracks completion; AI Agentic Support for building AI agents that answer questions and resolve tickets; and ProProfs Brain, a shared AI layer that carries knowledge across products in the suite.
ProProfs serves teams across employee development and customer support functions, from training and assessment to help desk and customer engagement. The platform is available as individual products or as one of the four connected suites, with a demo available for walkthroughs.
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