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VinSolutions

AI-powered CRM for auto dealerships with Cox Automotive shopper data

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VinSolutions is a dealership CRM from Cox Automotive that brings customer relationship management, desking, AI-driven shopper insights, and marketing automation into a single platform. It draws on Cox Automotive first-party data to identify shoppers likely to buy, keeps customer records synchronized with DMS and other dealership systems, and supports sales, service, and marketing workflows for auto retailers.

Core modules include CRM, Desking, AI, and Marketing Automation. Desking lets users build and compare deal scenarios, send proposals by text, email, or print, and access real-time rates, rebates, and lender incentives with DMS integration. AI identifies shoppers from real-time shopping behavior, provides automated follow-up, and personalizes outreach. Marketing Automation delivers omnichannel email and SMS campaigns using dealership data, CRM insights, and Cox Automotive first-party data, integrated with Kelley Blue Book, Autotrader, and Dealer.com. Integrations span Dealertrack DMS, Xtime, vAuto, Deal Central, and third-party vendors, with an API Storefront for partners.

VinSolutions is built for auto dealerships and their sales, service, and marketing teams. A self-guided interactive demo is available, along with contact options for a guided demo or sales representative.

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