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UserBit

Research repository for UX design & product teams

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UserBit is a UX research and analysis platform that brings participants, interviews, notes, surveys, transcriptions, tagging and analysis into a single workspace, helping teams organize qualitative data and share findings with stakeholders. It supports multi-client workflows through isolated client workspaces with independent billing, unlimited collaborators, a client portal for stakeholder access, and case study reports.

Core research modules include a Participant CRM, interview management, notes and media, survey data analysis, tagging and coding, and insights and reporting. AI features cover audio/video transcription, automated tagging of notes for themes such as feature requests and pain points, insight generation from tagged data, and evidence-based summaries. Design tools include a persona maker, card sort studies, journey maps, and flow diagrams. Analytics provide charts and correlation maps, with cross-project search and cross-project analytics available on higher tiers.

UserBit is aimed at UX researchers, designers, and product teams, including those managing multiple client projects. It offers a free plan covering one repository project with unlimited team members, a usage-based tier with two active projects and additional projects billed separately, and an unlimited tier with unlimited projects and team members billed annually or month-to-month. Plans include monthly AI automation allowances and transcription hours, with a client portal and custom branding on the unlimited tier. Standalone persona, journey mapping, card sort, and user flow tools are also available separately.

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