Twine
Never Miss a Customer
Twine is an AI receptionist and unified inbox for small service businesses, designed to capture and respond to incoming leads across channels. It consolidates calls, texts, web forms, email, webchat, and iMessage into a single inbox, with call transcripts and form submissions stored alongside message threads for full visibility.
Twine's AI assistant answers calls, replies to texts, and captures lead details automatically, responding around the clock including after hours. It supports voice AI and phone trees, and can be customized to reflect the business's details. The platform connects to CRM, calendar, and scheduling tools, and includes intake metrics analytics, scheduled follow-ups, and notifications.
Twine is built for service businesses that need to handle inquiries while working. It offers a free plan to get started, and a demo can be requested to see the product in action.
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