Textline
Business texting software built for teams
Textline is a business text messaging platform that brings SMS, MMS, webchat, Facebook, and Instagram conversations into a shared inbox, helping support, sales, operations, and marketing teams manage customer communication in one place. It supports multiple phone numbers and departments, with replies sent from the number where each conversation occurs.
Key capabilities include the Universal Inbox, Group Messaging, Announcements, Payments, Text Surveys, Bulk SMS, and Automations such as routing, triggers, and scheduled messages. Teams can use Address Book, Tags, Shortcuts, Whispers, Conversation Management, Metrics, and Admin Controls. Mobile apps, a Chrome plugin, and an API are available, along with integrations including Salesforce, Zendesk Support, Zendesk Sell, Slack, Freshdesk, Pipedrive, Talkdesk, Aircall, HubSpot, Zapier, and Help Scout.
Textline is built for small businesses, mid-market companies, and enterprises, with solutions for support, sales, operations, and marketing teams. A free account is available without a credit card, and the platform offers Base Plans and HIPAA Plans.
12 alternatives to Textline
Ranked by how well each tool replaces Textline: shared features, audience, price and popularity.
- 70 out of 100 match$19/mo
- 64 out of 100 match$25/mo
- 63 out of 100 match$19/mo
Business text messaging for marketing and communications
Covers 1 of 15 key features.
Free plan62 out of 100 matchUsage-based- 61 out of 100 match$39/mo
- 60 out of 100 match$19/mo
- 60 out of 100 match$45/mo
- 60 out of 100 match$75/mo
- 60 out of 100 match$8.25/mo
- 59 out of 100 matchContact sales